The Ultimate Glossary of Terms About Employees Engagement

Employees engagement is a vast subject, and so, a definition or two is not sufficient for its understanding. Therefore, it entails a list of terms and definitions within it.

To understand employees engagement better, it is important to first understand the terms and the definitions that it includes.

Here we bring you the glossary of the terms and definitions, which is frequently used in the context of employees engagement.

Glossary of Terms

Read them as under:


It refers to the acknowledgment and recognition of the efforts that the employees put in. It is one of the key drivers in keeping the employee engagement maximum.



It refers to the absence from work. Absenteeism is neither approved nor informed, nor is it due to sickness or emergency. It is rather the intentional absence from the work.

Bottom-to-up Communication

It is used when any information is passed from the employees at the lower level to the employees at the higher level.


A reward that is usually in the form of cash. It is given for achieving a goal that was predetermined. Generally, it is monthly, quarterly, or annually.


Collaboration is referred to when the employees within an organization work as a team to achieve the organizational goals.

Read More: 5 Best Employee Appreciation Ideas From Culture Experts In 2021


When an idea is initiated and later modified by a group of people then it is referred to as crowd-sourcing. The people in the group contribute to the ideas as per their respective professional domains.

Discretionary Effort

It is used when the employees put in efforts that go above and beyond their obliged and expected duty.

Employee awards

Employee awards Employees Engagement

Employee rewards are the acknowledgment of the value that an employee provides to the company.

Employee Engagement

It is the motivation and commitment that the employees have towards their work, roles, and responsibilities.

Employee Engagement Apps

Employee rewards and recognition platforms, such as the BRAVO!, are used for monitoring and improving employee engagement, productivity, job satisfaction, etc.



It is referred to when employees at all levels are asked about their opinion/views in regards to a particular subject.


Gifts are given as part of the incentives or over accomplishing an important task.


HR is the title given to the role that involves the management of the employees in an organization. The role that it entails includes looking over the productivity, engagement, performance, etc., of the employees. Its role also includes the legal aspects related to the rights and duties of the both employee and the employer.

Internal Communication

It refers to the communication between an organization and its related participants: employees, contractors, shareholders, suppliers, stakeholders, and similar.

Learning and Development

There are instances when there is a need for an individual, team, or organizational skill to be learned by the employees. Organizations thus organize such programs that can make their employees learn the required skill.

Mission Statement

It is the strategy for achieving the goals that are described in the vision statement. A mission statement also defines the purpose of a company; the reason for its existence.


A memo is a rather old-fashioned term given to the internal team communications of an organization.


An acronym for Non-Disclosure Agreement, which refers to the legal binding between the two or more parties. By signing an NDA, the involved parties become legally bound to not disclose any information about the signed document.


It refers to an event that takes place away from the office premises.


Generally, it is referred to when an employee becomes a part of an organization. The purpose of onboarding is to make the newly hired employees familiar with the organizational values and culture.

Peer to Peer Communication

Opposed to the traditional top-to-bottom or bottom-to-top communication, it involves the sharing of information at a rather equal level.

Peer to Peer Recognition

When employees can recognize each other regardless of their workplace hierarchies then it is known as the peer to peer recognition.


They are the benefits that the employees receive in addition to their salaries.


It refers to the output given by the employees in the form of the efforts for achieving the goals of a company. This output is in response to the input of the company that is in the form of salary, perks, and other different benefits.


It is the formal or informal, private or public acceptance of the work and efforts made by the employees towards their company. It helps in keeping the employees motivated in continuing their hard work for the company.

Recognition Programs

These are the programs that are aimed at timely acknowledgment, appreciation, and rewarding of the employees. Such programs can also be used for rewarding the employees on personal and special occasions. For instance, BRAVO! automatically rewards the employees on their birthdays and New Year.


Stakeholders are the people who are affected by the success and failure of a business.

Talent Acquisition

It refers to finding and hiring people with the skills an organization requires or is in demand by industry. It is not to be confused with the recruiting process that is a subset of talent acquisition.

Talent Attraction

Talent Attraction Employees Engagement

It refers to when an organization makes itself desirable and attractive as a workplace for the highly skilled fresh graduates. A company by making its workplace culture healthier can attract talented individuals to work for itself.


It is the long-term objective of a company. By defining it, a company publicly states what it wants to achieve in the longer run.


They are words or phrases, often with a strap-line, revealing how an organization will achieve its vision. For example, the values of BRAVO! are productivity, engagement, rewards, recognition.


What’s in it for me, or shortly as WIIFM, is used by the employees of a company. It is used when the employees ask about the benefit they would have after performing a particular task.


It is not possible to entirely define employees engagement by simply using a definition.

It is a vast area of knowledge. Therefore there is a glossary of terms often used within its context.

This article mentions and defines the frequently used terms in understanding employees engagement. Thus, one can go through this article for a better understanding.

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