Organizations strive to gain a competitive advantage in a rapidly changing business environment. Investment in intellectual capital, such as skills, abilities, and innovative behaviors, helps counteract external instability and ensure sustainable success. The biggest challenge that organizations face is effectively tapping into the potential of their employees and retaining them.
Employee engagement is a vital ingredient that contributes significantly to employees’ productivity and organizational success. A high level of employee engagement encourages talent retention, fosters customer loyalty, and improves organizational performance and stakeholder value.
As a business owner, HR manager, or organizational leader, this blog can help you understand the advantages of employee engagement. It will also help you to gain insights into fostering a more engaged workforce and reap its benefits. First thing first, let’s explore the definition of employee engagement.
What is Employee Engagement?
Employee engagement is a business management concept that describes the level of enthusiasm and commitment that an employee has towards their work and their organization. It involves employees’ willingness to stay with their organization, work hard, and be productive.
It has been written widely in management literature, human resource studies, and press releases. Business leaders often enjoy discussing this topic, as it is a powerful tool to boost employees’ motivation, implement strategies and meet organizational objectives.
Definitions of Employee Engagement
Since the 1990s, research on engagement has been growing. Despite the fact that engagement is a widely studied concept, only some definitions are accepted by all. Below are some of the classic definitions of the term.
William Kahn’s Employee Engagement Definition
The term “Employee Engagement” was first introduced in 1990 in a research paper entitled “Psychological Conditions of Personal Engagement and Disengagement at Work,” by William Kahn, a psychologist and Professor of Management & Organizations at Boston University Questrom School of Business.
He describes employee engagement as:
“The harnessing of organization members’ selves to their work roles; in engagement, people employ and express themselves physically, cognitively, and emotionally during role performances.“
Mone and London Definition
Edward M. Mone and Manuel London, in their book “Employee Engagement Through Effective Performance Management,” define an engaged employee as:
“an engaged employee is someone who feels involved, committed, passionate, and empowered and demonstrates those feelings in work behavior.“
Employee Engagement, According to Dilys Robinson
In her research, “The Drivers of Employee Engagement,” Dilys Robinson defines employee engagement as
“a positive attitude held by the employee towards the organization and its values. An engaged employee is aware of the business context and works with colleagues to improve performance within the job for the benefit of the organization.“
Levels of Employee Engagement
The BlessingWhite developed a model for Employee Engagement that divides employees into five levels, focusing on an individual’s contribution to organizational success and the satisfaction from their job.
- The Engaged – Employees who are highly productive and exude happiness are characterized by their voluntary dedication and commitment.
- Almost Engaged -Employees are performing satisfactorily and feeling content with their positions. Their engagement could be increased through organizational initiatives.
- Honeymooners and Hamsters – Employees are content with their jobs, salaries, and performance. However, they feel their contributions to the organization’s success are not as substantial as desired. Their engagement levels can be improved with the right effort from the organization.
- Crash Burners – Employees who are incredibly productive and contribute to the organization’s success. These employees can still be dissatisfied with their accomplishments, which could lead to disengagement if they cannot find themselves satisfactory.
- DisEngaged – Employees with low satisfaction and unfavorable views on organizational practices.
To understand how a company can keep its employees satisfied and happy, let’s explore employees engagement models.
Employees Engagement Models
An employee engagement model provides a framework for companies to promote a culture of satisfaction, appreciation, and value for their staff.
These models set the tone of company culture, leadership, and management practices and help foster a sense of trust and respect through open communication and understanding personal and professional aspirations.
Let’s discuss the top five models of employee engagement.
Zinger Employee Engagement Model
An expert on employee engagement, David Zinger developed a practical model of employee involvement, dedication, and employment called the Zinger Model – featuring the following twelve key principles that managers must follow to achieve meaningful results.
Achieve Results: The ultimate goal of the Zinger Model is to foster higher levels of employee engagement; however, this is best achieved through a series of steps that include managers and employees working together to create effective strategies.
Craft Strategies: Creating strategies to promote higher employee engagement is an essential task that requires careful planning and consideration of both the employee and organizational needs. To ensure the successful implementation of these strategies, managers may seek assistance from professional management consultants.
Enliven Roles: Employees are more likely to enjoy their work when it is interesting. Managers should redefine tasks and responsibilities to be more engaging to prevent boredom and keep employees interested.
Excel at Work: Motivating employees to perform their work can be highly beneficial to any organization. An organization must provide employee rewards and recognition platforms to boost motivation and help to perform better.
Get Connected: Effective communication builds trust between managers and their subordinates and creates a better working environment. It also allows managers to give guidance and feedback, helping to achieve better results.
Be Authentic: Being honest and genuine is expected from a leader. Top management, HR persons, and immediate managers should genuinely care for employees and dedicate efforts to help them eliminate their problems.
Live Recognition: Recognizing employees’ efforts in front of everyone boosts their morale and encourages them to stay with the organization and always perform their best.
Fully Engage: Employee engagement is critical for achieving optimal results in a timely fashion. To gain a better understanding of what motivates employees, a thorough survey should be conducted and strategies should then be formulated and implemented accordingly.
Identify with Organization: Employees remain in an organization for extended periods when they feel a sense of belonging. Management must recognize that they are a vital asset, essential for achieving all goals.
Serve Customers: Only engaged employees can serve their customers in the best possible manner. Higher employee engagement helps maintain a culture of offering the best services.
Develop Personally: Employees who develop with the organization form strong connections to their workplace and are committed to going the extra mile to achieve success. Organizations should focus on reaching their goals and the overall growth of their employees.
Attain Happiness: Happy and contented employees are the foundation of a successful organization. Employees’ well-being and satisfaction are the keys to a productive and thriving business.
Read: 5 Examples Of Successful Employees Engagement
AON-Hewitt’s Employee Engagement Model
AON-Hewitt (Now AON), a leader in human capital management, has developed an employee engagement model centered on the concept that business success is a direct result of engaged employees who, in turn, drive customer satisfaction and profitability. This model proposes the following six main drivers of employee engagement:
- Quality of life basics: Every employee needs safety, job security, and a good work-life balance.
- Work: Employees are more engaged in their jobs when they find their jobs aligned with their core beliefs and add value to their lives.
- People: Good connections with teammates and managers improve engagement and satisfaction at work.
- Company practices: Business policies and procedures majorly impact employee engagement. These practices involve promoting diversity and inclusion, effective communication, and encouraging innovation.
- Rewards: The appreciation of an employee can have a significant effect on their motivation and worth. Rewards, recognition, compensation, and benefits are all important considerations that can contribute to how valued they feel.
- Opportunities: When given a chance to grow and be challenged, we all become more invested in our work. Employee engagement is significantly increased through learning and development opportunities, training, and promotion.
AON-Hewitt states that if the drivers influencing employee engagement are adequately addressed, the result will be a higher degree of employee engagement that results in:
- Say –Workers promote your organization through positive word-of-mouth to potential employees, peers, and customers.
- Stay – An employee is immensely proud to be employed by you and is fully dedicated to providing long-term service.
- Strive – High-performing employees are eager to exceed expectations and play an integral role in your business’s accomplishments.
It results in considerable benefits for businesses. These benefits include increased productivity and financial growth, higher employee retention rates, reduced absenteeism, and improved customer satisfaction.
Deloitte’s Model
Deloitte has crafted an employee engagement model that centers on making the workplace a desirable environment for employees. At the heart of this model’s success is a culture comprised of five core components, each with its own set of actions and behaviors:
Deloitte Engagement Model for Employee Retention Source: (Bersin, J. 2015)
- Meaningful work: At Deloitte, significant work is ensured through establishing four key elements: autonomy, small and empowered teams,and hiring staff that align with the company culture. These components are integral to the Deloitte model and create an environment where employees can thrive.
- Hands-on management: Managers are essential in fostering a workplace environment where employees feel happy and motivated. To achieve this, it is necessary that managers set clear, transparent goals, provide coaching, manage performance effectively, and invest in the development of their management skills.
- Positive work environment: Encouraging a positive atmosphere means that your employees feel appreciated and valued and that their contributions to the team are recognized. It can be done through regular communication, peer recognition, rewards, and incentives. Building a supportive environment will result in a more prosperous and productive workplace.
- Growth opportunities: Growth and development are essential to ensure employees remain engaged and motivated. A successful development plan should include training and promotional opportunities and encourage a culture of learning.
- Trust in leadership: Engaged employees feel supported by their leaders, knowing their success is a priority. Leaders demonstrate this commitment by clearly articulating their mission and purpose, being transparent in their decision-making, making ongoing investments in their workforce, and inspiring their employees to do their best work.
Deloitte suggests following five core principles to create a workplace that boosts employee engagement and excitement. These principles include taking action that will ensure employees feel heard, valued, and appreciated. Additionally, offering opportunities for development and career growth gives employees autonomy, builds a culture of trust, and creates an environment of inclusion and belonging.
Kahn’s employee engagement model
In 1990, William Kahn published his theory in his work “Psychological Conditions of Personal Engagement and Disengagement at Work.” This theory outlines three main factors that determine an employee’s ability to connect with a company’s culture, mission, and responsibilities of their role. These are:
- Safety – When employees feel psychologically safe in their workplace, they are more likely to be engaged and have a positive attitude towards their role and their contributions.
- Meaningfulness – Employees who can find purpose in their work are likely to put in the extra effort and show enthusiasm. When they can connect the dots and see how their job contributes to the bigger picture, they can become more engaged and motivated to do their best.
- Availability. Team members should feel that their role is achievable and attainable if they have the mental and physical capacity to do their job well. It benefits their growth and job satisfaction, but it is also important to prioritize a healthy work-life balance.
The Kahn Employee Engagement Model emphasizes the importance of organizational culture, leadership, and management to create a positive environment and maximize employee engagement. Kahn’s employee engagement model’s primary focus is on:
- Creating a psychologically secure work atmosphere allows employees to express themselves freely and be who they are.
- Viewing employees as collaborative partners and equals rather than taking a traditional hierarchical approach.
- Engaging staff, encouraging feedback, and empowering them to have a say in designing their roles and contributing to achieving organizational objectives.
Maslow’s employee engagement model
American psychologist Abraham Maslow proposes Maslow’s hierarchy of needs in his 1943 paper “A Theory of Human Motivation.” It is one of the most popular theories of human motivation.
Survival – Employees and people alike require a salary that can cover the costs of life’s necessities, such as shelter and housing.
Safety – In today’s job market, where the economy has been unstable, employees need to feel secure in their jobs, not just having a job, but having a sense of job security.
Belonging – Employees in the workplace desire to be part of something greater than themselves. They need a sense that the company values and appreciates their contributions.
Importance – People need to feel that they are integral to whatever they are involved in. This need for belonging is essential in large corporations, where it is easy for employees to feel lost and overlooked.
Self-Actualization – By offering employees appropriate training, tools, and an encouraging environment that makes them feel appreciated and valued, we can enable them to reach their full potential. Such employees become more engaged in their tasks and contribute by providing ideas and motivating their peers.
Hopefully, you have got a better understanding of employee engagement. Let’s find out why businesses should invest in employee engagement.
Read: 5 Things Everyone Gets Wrong About Employees Engagement
Why should companies invest in employee engagement?
Employee engagement is strongly linked to key business outcomes. Several studies have found that when employees are engaged, a company is more likely to benefit from increased retention, productivity, profitability, customer loyalty, and safety. Moreover, companies with higher engagement levels tend to exceed the industry average regarding revenue growth.
Employee Engagement and Its Impact on Business Performance
Investment in employee engagement is essential for the success of any organization. It is proven through several studies that there is a positive correlation between employee engagement and organizational outcomes such as employee job satisfaction, low employee turnover, productivity, profitability, safety, and customer loyalty. Gallup’s 2011-2012 data indicate that employee engagement varies significantly among different social sectors and job types, both at the national level among emerging economies and within countries. A 2012 Gallup survey of 1.4 million employees from 192 organizations in 49 industries across 34 countries confirms the connection between employee engagement and key organizational outcomes. Even in difficult economic times, employee engagement is essential in creating a competitive edge.
Organizational Outcomes
Studies have demonstrated that employee engagement positively affects organizational performance indicators such as customer satisfaction, productivity, employee turnover, and safety. Customer satisfaction, employee turnover, and safety showed the most remarkable improvement due to employee engagement, followed by productivity and profitability. As a result, companies are investing in their intellectual talent to maximize their performance. This section examines the various outcomes of engagement at the individual, group, and corporate levels.
Employee Productivity
Kahn (1990) asserts that employee engagement directly influences performance. Research involving 50,000 employees discovered that those who were most devoted and engaged with their work exhibited a 20% higher level of performance than their less engaged counterparts. Engaged employees are more likely to develop new skills, take advantage of opportunities, exceed expectations, support the company, and are always ready to go the extra mile for the company’s benefit(Leveraging Employee Engagement for Competitive Advantage: HR’s Strategic Role). In contrast, those who lack engagement tend to be less productive due to their lack of dedication.
Employee Retention
Several researches (WorkEngagement, 2010, Harter, J. K., Schmidt, F. L., & Keyes, C. L. M. (2003), Schaufeli & Bakker, 2008) have supported and presented evidence that there is a strong correlation between employee engagement and retention. It is essential to keep employees engaged in order to retain them, as engaged employees are more likely to stay with the organization for a more extended period.
Engaged employees are more likely to advocate for the organization as a workplace and actively promote its products and services. In the same way, some organizations contain particularly disengaged employees who discourage others from joining their current employer. These people are termed as ‘Corporate Terrorists’
Customer Loyalty
Studies have demonstrated that employee engagement contributes significantly to better performance, resulting in higher customer satisfaction and enhanced loyalty (Understanding What Drives Employee Engagement, The 2003 Towers Perrin Talent Report). Engaged employees prioritize customer service, encouraging customers to return for additional purchases and services. It, in turn, boosts sales and revenue growth by fostering customer loyalty.
Successful Organizational Change
According to research by Graen (Relationship-Based Approach to Leadership: Development of Leader-Member Ex Leader-Member Exchange (LM change (LMX) ….2008), employee engagement is paramount for successfully implementing organizational change. With it, the efforts of top management teams and external consultants can be successful. Graen further posits that engaged participants in organizational change are necessary for an organization to adjust to its ever-evolving environment.
Manager Self-efficacy
The study by Luthans and Peterson (Employee engagement and manager self-efficacy, 2002) found that employees’ cognitive and emotional engagement positively impacts their manager’s self-efficacy. This self-efficacy, in turn, stimulates employee engagement and enhances their performance. Thus, self-efficacy strengthens the relationship between engagement and managerial effectiveness, leading to better organizational performance and management development.
Bottom Line Profit
Research has demonstrated that employee engagement is linked to increased profitability. Hewitt Associates’ ( 2017 Trends in Global Employee Engagement) study found a strong correlation between engagement and improved outcomes, including higher sales figures, increased customer loyalty, and customer retention. It indicates that when employees are involved and dedicated to their work, they can significantly contribute to organizational success.
Employee Outcomes
Employee outcomes are an essential part of any organization’s success. By evaluating employee outcomes, organizations can identify areas of strength and weakness in the workforce, this section evaluates employee outcomes.
Meeting Expectations
Over the last two decades, the corporate sector has experienced a radical transformation due to mergers, acquisitions, and downsizing in various organizations, leading to job losses, absenteeism, and related issues such as uncertainty and anxiety (The meaning of work: The challenge of regaining …., Cartwright & Holmes). Engagement provides a platform for employees to commit to achieving their goals. The engagement has the potential to create a psychologically positive work climate which leads to personal fulfillment and organizational objectives being achieved.
Psychological Well-being
Engaging in health and wellbeing can bring many positive benefits to employees, such as improved health, increased commitment, and loyalty to their job and organization. Research shows that engagement can positively affect health and lead to increased satisfaction with work and the organization (Job demands and resources as antecedents of work engagement: A longitudinal study, Mauno, Kinnunen & Ruokolainen, 2007). Employees who are engaged are more likely to practice healthy lifestyles and adopt positive wellness habits than those who are not engaged or actively disengaged.
Discretionary Effort
Discretionary effort is crucial to any organization, leading to increased productivity and profitability (Discretionary Effort and the Performance Domain, Lioyd). It is a performance-driven behavior that exceeds the expected job requirements and encourages employees to do more. It can manifest in various ways, such as additional hours of work and the generation of creative ideas. Organizations must cultivate a culture of employee engagement to ensure discretionary effort is maximized.
Read: Ultimate Cheat Sheet On Employees Engagement
Top 10 Drivers of Employee Engagement
Employees play a critical role in the success of any organization, and their engagement with their work and the company can have a considerable impact. Fostering employee engagement starts with understanding what motivates and drives employees and taking proactive steps to address those needs. Studies and employee engagement models have identified the following ten drivers as having the most significant influence on employee engagement:
1- Leadership
No matter the size of an organization or its industry, leadership is always a critical factor for employee engagement. It reflects how confident employees are in the capability of senior leaders to make wise, informed decisions. This driver also directly correlates with overall company performance and perception of the culture, vision, the importance of teamwork, and communication. When employee engagement is low due to a disconnect between employees and decision-makers, it is commonly because leadership’s actions do not align with their words, creating a disconnect between them and employees that ultimately affects engagement levels.
2- Management
The relationship between employees and their managers is vital to ensuring successful work, growth, and job satisfaction. A manager has the most influence over an employee’s level of engagement, and the quality of their relationship can make a difference between an employee staying or leaving the company. If employees enjoy working with their manager, they’re likely to remain committed and go the extra mile, even if they don’t feel as optimistic about the company. Conversely, a negative relationship with their manager may result in only minimal effort, or the worst case, lead to them leaving the organization.
3- Collaboration and teamwork
Employee engagement with their colleagues significantly impacts their engagement with the organization as a whole. Interactions with coworkers can create an atmosphere of safety, trust, and camaraderie or have the opposite effect. Most employees spend the majority of their working hours with their peers, so it’s essential that they feel a sense of unity and fairness. If not, it will likely lead to a decrease in their overall engagement with the organization.
4- Work-life balance
Seventy-two percent of job seekers consider work-life balance a key factor when selecting a job. Not only does offering balance and flexibility draw more applicants, but it also encourages them to be more productive and engaged in their roles. The Great Resignation has seen many employees leave their jobs due to a lack of balance, so focusing on this area can help to drive employee engagement and retention.
5- Growth and Development
Employees should be given a chance to develop and grow. By offering them learning platforms and opportunities for advancement, you can demonstrate that their ambitions and goals are valued. This encourages motivation and productivity and helps retain employees for extended periods.
6- Culture and Work environment
Organizational Culture is the overall environment, values, customs, norms and quality of social behavior experienced in a workplace. A positive work culture can foster engagement among employees, while a negative culture can lead to decreased productivity.
Creating a comfortable workspace for your employees is essential for their productivity and happiness. Factors such as lighting, temperature, air quality, workspace layout, and furnishings should all be considered when creating a positive work environment. This physical environment is just as important as the work culture and will lead to more engaged and productive employees.
7- Perks, Benefits and Compensation
Salaries, perks, and other financial benefits significantly contribute to employee engagement. When employees feel adequately compensated for their work, their motivation and engagement in the job will increase.
By offering the right mix of perks, benefits, and compensation, employees can satisfy their necessities, manage their work-life balance, plan for their financial future, and more. Offering competitive salaries also helps employers attract and retain the best talent. Ultimately, fair salaries are essential in creating job satisfaction and increasing employee engagement.
8- Values and Purpose
Values and purposes are increasingly being seen as essential components of employee engagement. According to research by The IBM Smarter Workforce Institute and Globoforce’s WorkHuman Research Institute, 80% of employees are more motivated and engaged when their work aligns with the organization’s values. This connection improves engagement, motivation, innovation, product quality, and customer satisfaction. For employees to feel a greater connection with the company’s values, purpose, and direction, leadership needs to communicate clearly and consistently and demonstrate a commitment to living the company’s values. Showing employees the bigger picture helps them understand how their work contributes to the business’s success.
9- Recognition
More than three-quarters of employees have indicated that they would be more productive if recognized more often. Recognition can be given in the form of formal programs such as years of service or employee-of-the-month awards and informal initiatives such as company points or thank-you cards. Establishing an effective recognition and reward system will help employers to differentiate between high and low performers and directly link rewards and recognition to the behaviors that are integral to the organization’s success. After all, what is recognized will tend to be repeated.
10- Performance Management
Performance management and employee engagement have a close relationship. Performance management involves setting objectives, monitoring progress, and supporting employees to reach organizational goals. Performance management helps foster engagement by providing employees with clear objectives, regular feedback, and recognition of their accomplishments. With two-way communication between managers and employees, an atmosphere of trust and collaboration is created, which is essential for any organization to succeed. A sense of belonging and engagement is cultivated through working together to achieve common goals.
Read: 10 Hilarious Videos About Employees Engagement
Association of Major Drivers and Employee Engagement
As discussed earlier, we have discussed ten drivers of engagement and how these drivers lead to employee performance, which ultimately results in higher organizational performance. Here we will discuss the association of four major drivers and employee engagement.
Leadership
A study by Xu and Thomas Cooper (2010) highlights the importance of leadership in cultivating employee engagement, emphasizing that specific leadership behaviors can lead to constructs such as motivation, job satisfaction, organizational commitment, and proactive behaviors. Furthermore, they suggest that establishing a blame-free environment, providing trust and support from the leader, and establishing psychological safety help to promote employee engagement. Many studies have found a positive correlation between positive leadership behaviors and follower attitudes and behaviors related to employee engagement, as well as direct evidence of the connection between leadership and employee engagement.
Work Life Balance
Organizations increasingly recognize the importance of work-life balance for their employees. To support workers in achieving a healthy balance between their roles, these organizations are implementing flexible work options, remote working, job sharing, the family leaves programs, onsite childcare, and financial and informational assistance with childcare and eldercare services. These measures help employees achieve a satisfactory balance between work and family and contribute to greater employee engagement and job performance.
Employee and Organizational Performance
Research has found a strong correlation between employee engagement and financial success for a company. Increased engagement is associated with higher levels of employee performance, resulting in improved organizational performance (Understanding What Drives Employee Engagement, 2003 Towers Perrin Talent Report). Additionally, employee engagement has been linked to greater investment in their work and a feeling of self-efficacy. Employee engagement can include improved mindfulness, intrinsic motivation, creativity, authenticity, communication, and ethical behavior, ultimately leading to improved employee and organizational performance.
Communication
Communication is an essential factor in cultivating employee engagement (Engaging for success: enhancing performance through employee engagement, A report to Government by
David MacLeod and Nita Clarke) emphasize that employees need clear communication from their superiors to understand their role concerning the company’s vision. Communication can be a significant barrier to engagement. Internal communication plays an integral part in engaging employees. It is the practice of conveying the company’s values to all employees, allowing them to understand and support the organization’s objectives. Therefore, effective internal communication is essential for ensuring engaged employees.
How to Measure Employee Engagement?
Assessing employee engagement is essential for creating a productive and successful workplace. Measuring the general well-being of an organization’s workforce can guide businesses in enhancing productivity and reaching organizational objectives. Common approaches for evaluating employee engagement are employee surveys and interviews.
Engagement Surveys
Companies often utilize engagement surveys as a key benchmark to evaluate how well their talent is being managed. These assessments are typically seen as more than just a means of measuring employee satisfaction, as they can also indicate an employee’s loyalty, trust in the organization, and dedication to the company.
One-on-one meetings
Frequent one-on-one meetings between managers and employees, rather than a single annual review, are fundamental to creating an effective and communicative relationship. These meetings are essential in ensuring job satisfaction, engagement, and productivity, allowing employees to share their concerns and give feedback and the manager to stay informed of the team’s progress. This constant collection of feedback is invaluable in producing beneficial results.
Focus Group Discussion
Discussions provide the same advantages as individual conversations but from a broader viewpoint. Managers can lead a guided discussion on a specific topic or issue that might come from survey outcomes. This open-forum approach is an efficient way to analyze problems in more detail. Technology can help managers to accomplish their desired results by employing digital solutions to enhance dialogue and feedback. By using these tools, companies can measure the opinion of these conversations and provide each person with a platform to share their opinions.
Interviews Across the Employee Journey
To gain a comprehensive understanding of their employees’ experience, organizations should seek feedback from all stages of the employee journey, from recruitment to departure and beyond. It will allow them to create a more meaningful and fulfilling experience for their employees. Exit interviews help gather honest feedback from departing employees, but they should not be the only source of feedback.
Surveys and feedback are invaluable for determining a new hire’s experience. Companies can use the collected data to adjust their onboarding process, ensuring it is continually improved. Additionally, stay interviews can provide a more engaging approach to evaluating employee engagement and satisfaction as they progress.
Conclusion
Employee engagement is essential for the success of any business. Engaged employees are more dedicated and productive and have higher morale, resulting in a better atmosphere in the workplace. To this end, leadership, top management, and HR managers must understand employee engagement, how to measure it, and how to implement effective strategies to improve it. Doing so will lead to greater job satisfaction and stronger bonds between colleagues.
Measuring and implementing employee engagement can be time- and resource-intensive, particularly in today’s fast-paced business environment. Fortunately, the right employee engagement software can make all the difference; it can provide vital insights into the overall satisfaction and performance of staff, helping to identify potential issues and areas for improvement.
Surveys and goal management can be conducted quickly and easily, giving top management the necessary information to ensure that their employees are both satisfied and motivated. With the right software, businesses can reap the rewards of increased productivity and overall success.
